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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened beauty and personal-care items within 30 days of delivery for a full refund. We’ll also cover the return shipping cost if the return is the result of our error (you received a damaged, defective, or incorrect item).
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases refunds are processed sooner. This timeframe includes the transit time for us to receive your return from the carrier (5–10 business days), the time it takes us to inspect and process the returned item once received (3–5 business days), and the time required for your bank to complete the refund request (5–10 business days).
If you need to return an item, simply contact us at canadianglowstore@gmail.com and our team will guide you through the return process.
We will notify you via email once we have received and processed the returned item and your refund has been issued.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Designed for beauty professionals who value both organization and mobility, the Relavel rolling makeup case is a reliable companion from studio shoots to on-location events. Its generous main compartment and thoughtful interior layout help you protect delicate bottles, keep brushes within reach, and transition between looks without rummaging. The result is a calmer prep space, a faster setup, and a cleaner workflow, all packaged in a sleek, professional exterior that travels as smoothly as your craft.
What makes this case practical is how the space is laid out to fit real-world tools. The dual-layer design centers around a 7-inch upper shelf that holds bottles upright and secure, with four Velcro dividers you can move to create up to six customizable sections. The top flap includes brush slots for a range of brush sizes, so you can slide brushes into open slots and grab what you need with one motion. In the bottom layer, four clear bags—each with its own carry handle—keep cosmetics, tools, and skincare neatly separated. Side pockets add quick-access storage for tissues, sponges, or other essentials you want within arm’s reach.
On the move, the Relavel case shines with portability features that support busy schedules. The 360° spinner wheels glide quietly and smoothly across floors, while a locking retractable handle extends up to about 37.5 inches for comfortable, ergonomic pulling. A detachable shoulder strap offers another way to carry, and the entire shell is built with waterproof Oxford fabric and durable zippers designed for daily use. This combination makes it a versatile option not only for makeup artists but for nail technicians, barbers, hairstylists, beauticians, tattooists, and face painters who frequently travel between locations.
In real-world terms, you’ll notice the benefit of a more organized toolkit on days filled with back-to-back appointments or multi-location shoots. The case is well-suited for studios, weddings, photo shoots, and mobile services, helping you stay focused on your artistry rather than the logistics of carrying and sorting gear. While this setup can streamline your process, it remains a tool that supports your workflow rather than promising specific outcomes. If you value dependable transport, clear organization, and easy access to your essentials, this Relavel case is worth considering as part of your portable toolkit.
Whether you’re a makeup artist, manicurist, barber, hairstylist, beautician, tattooist, or face painter, this Relavel case is designed to support a steady, efficient workflow as you move between tasks and locations. It’s a practical partner that helps keep your essentials organized and ready for the next appointment.
Q: What are the main dimensions and layout of the Relavel Rolling Makeup Train Case?
A: Main case measures 14'' x 8.6'' x 15'' with a dual-layer layout, 7-inch upper tray, and four clear bottom bags.
Q: Is this case suitable for travel and on-location shoots?
A: Yes. It features 360° spinner wheels, a retractable handle, adjustable strap, and durable materials for portable use.
Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all accessories included. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at canadianglow.ca@gmail.com.
All approved returns must be sent to the following address:
Canadian Glow – Returns Department
6 Shea Way
Newark, DE 19713
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at canadianglow.ca@gmail.com for any return questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Canadian Glow will cover the return shipping cost.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at canadianglow.ca@gmail.com.
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
Canadian Glow ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a package is handed to the carrier, Canadian Glow is not responsible for carrier delays or weather-related disruptions.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
Please ensure your shipping address is complete and accurate before placing your order. Canadian Glow is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete addresses.
If your order arrives damaged, please contact us immediately at canadianglow.ca@gmail.com with photos of the package and its contents. We will assist you and work to resolve the issue as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
If the issue continues, email us and we will help you initiate a claim with the carrier.
At this time, we only ship within Canada. We may expand our shipping coverage to international destinations in the future.
If you have any questions about shipping, please contact us at: canadianglowstore@gmail.com
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